Patrice ChanceHEALTHCARE OPERATIONS LEADER
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TRAINING & COACHING LIBRARY

Learning in practice.

Additional AI-assisted demonstrations I created for workforce and leadership development.

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AI-ASSISTED TRAINING DEMO · 84 SECONDS

Email Etiquette In Action

Training and AI-assisted video created by Patrice Chance. I developed the original email etiquette training and conduct it remotely with customer service teams. I also created this video using AI tools to demonstrate how I turn training materials into practical, engaging learning experiences.

Captioned portfolio demonstration featuring an AI-generated presenter and participants.

AI-ASSISTED TRAINING DEMO · 95 SECONDS

Medicaid Training In Action

Training and AI-assisted video created by Patrice Chance. I developed the original Medicaid training for customer service teams and created this animated video using AI tools. This portfolio demonstration illustrates my approach to connecting foundational knowledge, class participation, and realistic member service scenarios.

I conduct team training remotely, using practical examples and discussion to build confidence and prepare representatives to support members and providers.

Captioned portfolio demonstration featuring AI-generated characters and a simulated classroom and member call.

LEADERSHIP DEVELOPMENT DEMO · 90 SECONDS

Building Confident Leaders: Coaching With Clarity

I demonstrate a practical coaching approach: recognize a specific strength, explain the behavior and impact, listen, agree on a next step and follow up.

Sincere recognition. Clear expectations. Consistent follow-through.

AI-generated coaching demonstration illustrating my approach to leadership development.

LEADERSHIP DEVELOPMENT DEMO · 90 SECONDS

Coaching Attendance With Clarity & Care

Addressing attendance concerns starts with a thoughtful conversation. This demonstration shows how leaders can recognize an employee’s contributions, discuss concerns clearly, and guide a respectful coaching conversation.

Care for the employee. Clarity about expectations.

AI-assisted training video created by Patrice Chance, featuring AI-generated characters in a simulated coaching conversation.